Frequently asked questions
The questions we are asked most often before a project starts.
- What services do you offer?
- Digital marketing strategy, brand strategy and positioning, creative campaigns, social media strategy and content, performance marketing, SEO, web design and development, e-commerce, graphic design, creative production, PR and communications, and marketing consulting.
- Who do you work with?
- Founders, marketing leads and teams in growth-stage companies, established SMEs and organisations launching new products or entering new markets. We work across sectors rather than specialising in one.
- Do you work internationally?
- Yes. We are registered in Porto, Portugal, and work with clients across Europe and beyond. Projects run in English, European Portuguese or Ukrainian, and collaboration is remote by default.
- Can you build a complete website?
- Yes — from strategy and content structure through design, development, accessibility, SEO foundations and launch. We can also work alongside an existing in-house or external development team.
- Do you work with startups?
- Yes, where the scope is realistic. Early-stage engagements usually focus on positioning, identity and a first digital presence rather than large multi-channel programmes.
- Do you offer ongoing marketing?
- Yes. Retainers typically cover content, performance marketing, SEO, iteration on digital properties and a quarterly strategy review. Scope is agreed per client.
- How does the project process work?
- Five steps: Discover, Define, Create, Launch and Grow. Each stage has agreed deliverables and a review point, so scope and timing stay visible throughout.
- How can I request a proposal?
- Send an enquiry through the contact form or by email. We usually schedule a short discovery call first, then send a written proposal with scope, timing and investment.
- What information do you need before starting?
- Your objectives, audience, timing, any existing brand or technical assets, access to current analytics if relevant, and who will be the decision-maker on your side.
- How is pricing structured?
- Every engagement is scoped individually — project fees, phased scopes or monthly retainers, quoted in EUR, GBP or USD. We do not publish fixed package prices because scope varies significantly between clients.